SHIPPING & DELIVERY
2021 Christmas cut-off date
- Anywhere in Australia (except WA and NT): 13 December
- WA and NT: 8 December
Some parcel deliveries may be delayed due to current COVID 19 impacts from AU post
STANDARD DELIVERY
- FREE STANDARD SHIPPING OVER $199
- $9.9 FLAT RATE SHIPPING UNDER $199
- We offer free shipping on big items like bookshlef, balance borad and beams. However, for rural and remote areas, we may contact you for the gap of the post fee is out of our coverage.
- All orders are shipped from Melbourne and shipped via Australia Post with tracking details.
- Please allow approximately 1-7 business days for delivery depending on where you are in Australia.
- For Northern Territory and regional Western Australia customers, please allow up to 2 weeks for delivery.
- We'll endeavour to dispatch your order within 3 business days of receiving your order and cleared payment.
EXPRESS DELIVERY
We don't currently offer Express Shipping, However please don't hesiate to contact us if you require your parcel by a specifc date.
LOCAL PICKUP
(Stopped due to lockdown)We have local pick up option you are nearby us.Please select "Local Pickup" upon checkout and there isn't charge for post fee.
Incorrect Address / Orders
- We are unable to change the details of an order once it has been placed. Please contact us if you have made a mistake and we will try to halt your order, however due to fast processing time this is not guaranteed.
- We do not accept any liability for incorrect addresses, however will always try to accommodate amends where we can. To avoid disappointment, please make sure you check your delivery address carefully.