PRE-ORDER POLICY

A key service we provide at JoyKids is the ability to pre-order items when they’re out of stock in our warehouse.

We allow our customers to pre-order their products so that they have peace of mind that their products will reach them after stock arrives. 

Please review sales conditions below before proceeding with placing a pre-order.

  • If your order contains both in stock items as well as pre-order items, we will hold the entire order until the pre-order items are in stock before dispatching.
  • If you want to ship separately, please split into two orders.
  • Items marked as available for pre-order will be shipped in 24 hours after stock arrives.
  • Arrival date is an estimate and not guaranteed.

 

Pre Order Refunds

You may refund your pre-order anytime prior to the dispatch.

Contact us and check on the status of the order.